Gaya APA

Boughzala, I. et al (2015). Case Studies in e-Government 2.0 : Changing Citizen Relationships . New York: Springer International Publishing.

Gaya MLA

Boughzala, Imed. et al. "Case Studies in e-Government 2.0 : Changing Citizen Relationships". New York: Springer International Publishing, 2015. Text.