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Analisis Inovasi Aplikasi Identitas Kependudukan Digital dalam Meningkatkan Pelayanan Publik oleh Dinas Kependudukan dan Pencatatan Sipil di Kelurahan Kebon Bawang, Jakarta Utara

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e-Government and the electronic identity card (e-KTP) are tangible
examples of technological advancement in the public sector,
including the implementation of the Digital Population Identity
(IKD), a digital system that integrates population data to streamline
information management and support the provision of administrative
services to community. However, as of now, 67.38% or 29,526 out of
43,816 residents of Kebon Bawang Sub district have yet to activate
the system, primarily due to various technical and socialization-
related constraints. This research aims to examine the effectiveness
of the IKD application innovation in Kebon Bawang Sub district
and to identify the barriers as well as efforts to overcome them. The
research method employed is qualitative descriptive, with data
collected through interviews, observations, and documentation. The
findings reveal that although the IKD application offers benefits in
terms of access and time efficiency, public services in the field remain
largely manual due to the low activation rate and suboptimal
application performance. Therefore, through outreach programs
such as “Jemput Bola” (Proactive IKD Registration Initiative),
community participation in IKD activation is expected to significantly
enhance awareness and understanding of the digital transformation
of population administrative services

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

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Penerbit

Jakarta : Jurnal Ilmu Administrasi Publik., 2025

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

2775-5053

Klasifikasi

NONE

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Population Administration; Innovation; Digital Pop

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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